Analisis Quality Control pada Produk Omiland Kasur Bayi Untuk Meminimalisir Produk Cacat di PT. Wahana Kasih Mulia
DOI:
https://doi.org/10.55606/jurritek.v1i1.2091Keywords:
Customer Satisfaction, , Service Quality, Servqual, QFD, HOQAbstract
Quality control is one of the obstacles experienced by PT. Wahana Kasih Mulia on CV. KKN. Quality control is an important thing that must be done by companies to minimize defective products. To be able to analyze product defects, researchers use the six sigma model, by formulating the Define, Measure, Analyze, Improve, Control (DMAIC) stages. The purpose of this study was to determine the level of quality control using the DMAIC method with the Six Sigma model applied to manufacturing companies. The results showed that from the measurement of the number of Omiland brand baby mattress products in the January-October 2021 period, it was found that defective products came from three main causes of disability. The distribution data of the number of product quality characteristics and company performance are at the sigma level of 3.50 with a DPMO value of 27,082.275. This shows that the company has not been able to meet process quality standards. Based on this research, the recommendations for improvement given are that the company needs to provide periodic training to employees, perform maintenance on machines, apply a clearer and more detailed Standard Operating Procedure (SOP), conduct tighter supervision of newly arrived raw materials and the company needs to place quality control at every stage of the production process.
References
Agustine, R. (2020). Analisis Pengendalian Kualitas Produk Pakaian Dengan Metode Tools Quality Control Untuk Mengurangi Produk Cacat Pada PT Tiga Kyung Seung Garment - Subang. Skripsi. Bandung: Universitas Pasundan
Ahmed, S. (2019). Integrating DMAIC approach of Lean Six Sigma and theory of constraints toward quality improvement in healthcare. Rev Environ Health. Diakses pada: https://doi.org/10.1515/reveh-2019-0003
Andriati, D. M. (2013). Pengaruh Corporate Governance Terhadap Kinerja Keuangan Perusahaan Dan Nilai Perusahaan Pada Perusahaan Manufaktur (Studi Pada Perusahaan Tekstil Dan Garment Yang Terdaftar Di Bei). Artikel Ilmiah. Surabaya: Sekolah Tinggi Ilmu Ekonomi Perbanas
Kusnandar, V. B. (2020). PDRB Kota Semarang Terbesar di Jawa Tengah pada 2020. Badan Pusat Statistik Kabupaten Cilacap. Diakses pada: https://databoks.katadata.co.id/datapublish/2021/10/19/pdrb-kota-semarang-terbesar-di-jawa-tengah-pada-2020
Dwiyanti, A. (2019). Analisis Pengendalian Kualitas Produk Bijih Plastik Hitam Pada Mesin Parel Tiga Menggunakan Metode DMAIC Di PT Masolikalerindo Perkasa. Skripsi. Jakarta: Universitas Mercu Buana
Fauzi. Y. A., Anlawi. H. (2016). Analisis Pengendalian Kualitas Produk Peci Jenis Overset Yang Cacat Di PD. Panduan Illahi Dengan Menggunakan Metode Fault Tree Analysis (FTA) dan Metode Failure Mode And Effect Analysis (FMEA). Jurnal Kalibrasi Sekolah Tinggi Teknologi Garut. ISSN: 2302-7320. 14(01).
Gasperz, V. 2007. Lean Six Sigma. Jakarta : PT. Gramedia Pustaka Utama Ginting, Rosani. 2007. Sistem Produksi. Yogyakarta: Graha Ilmu.
Gasperz, V. 2012. All-in-one Management Toolbook. Bogor : Tri-Al-Bros Publishing
Gaspersz, V., Fontana, A. 2011. Lean Six Sigma For Manufacturing And Service Industries. Bogor : Vinchristo Publication.
Girish, B. 2013. 7 advanced QC Tools. Chennai : DL Shah Trust Publication
Haryadi. 2018. Analisa Pengendalian Kualitas untuk Mengurangi Jumlah Cacat Produk Dari Proses Cutting Dengan Metode Quality Control Circle (QCC) Pada PT Toyota Boshoku Indonesia (TBINA). Skripsi. Jakarta: Universitas Mercu Buana
Martono, N. 2011. Metode Penelitian Kuantitatif. Jakarta: PT Raya Grafindo Persada.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Anisha Dian Iswahyuni, Aji Kusumastuti Hendrawan, Hasan Nur Syamsi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
