Transparansi dan Akuntabilitas melalui Sistem Monitoring Berbasis Digital di Jakarta Pusat
DOI:
https://doi.org/10.55606/jurrish.v5i4.9130Keywords:
Accountability, Digital Monitoring Systems, E-Government, Local Government, TransparencyAbstract
The principles of transparency and accountability constitute the fundamental basis of good governance. Technological advancements have encouraged the implementation of digital monitoring systems to enhance information openness and bureaucratic performance oversight in Central Jakarta. The development of digital technology has driven governments to adopt electronic-based systems, such as public service portals, citizen reporting applications, and monitoring systems based on the Internet of Things (IoT). This study employs a qualitative approach through a literature review (library research) utilizing secondary data. The data sources are derived from scientific journals, books, official government reports, and scholarly articles. The findings indicate that digital monitoring systems are effective in improving transparency through real-time information and strengthening web-based accountability. Furthermore, the integration of digital systems enables the creation of audit trails that support government performance accountability. However, several challenges remain in their implementation, including limited technological infrastructure, low levels of digital literacy among citizens, resistance to change, and minimal public participation. Therefore, strategies are needed to strengthen human resource capacity, improve infrastructure, and expand public outreach and digital literacy education. This study is expected to contribute to the development of digital-based governance that is transparent, accountable, and responsive to public needs.
Downloads
References
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to Create a Culture of Transparency: E-government and Social Media as Openness and Anti-Corruption Tools for Societies. Government Information Quarterly, 27(3), 264–271. https://doi.org/10.1016/j.giq.2010.03.001
Chatfield, A. T., & Reddick, C. G. (2018). A Framework for Internet of Things-Enabled Smart Government: A Case of IoT Cybersecurity Policies and Use Cases in U.S. Federal Government. Government Information Quarterly, 36(2), 346–357. https://doi.org/10.1016/j.giq.2018.09.007
Clayton, A., & Petry, F. (1983). Monitoring Systems for Development Projects. World Bank.
Fairuzyah, I. N., Arkaan, G. A., & Marfariza, H. A. (2024). Building Public Trust Through E-Governance Strategy: Case Study in DKI Jakarta, Indonesia. Social Impact Journal. http://journal.goresearch.id/index.php/sij/article/view/170
Firman, F., Idrus, I. A., & Rahmawati, R. (2024). Public Participation in Rapid Response Services for the Sustainability of Jakarta Smart City. Public Administration Journal. https://hrcak.srce.hr/clanak/465191
Gewantri, B. (2025). Sistem Monitoring Terpadu Berbasis Web sebagai Sarana Pengawasan Aplikasi Internal di Dinas Komunikasi dan Informatika Kabupaten Kuantan Singingi. Jurnal SINTIKA (Jurnal Sistem Informasi, Teknik Informatika, Dan Sistem Komputer). https://doi.org/10.65359/sintika.2025.14.155
Heeks, R. (2006). Implementing and Managing E-government: An International Text. SAGE Publications.
Janssen, M., Charalabidis, Y., & Zuiderwijk, A. (2012). Benefits, Adoption Barriers and Myths of Open Data and Open Government. Information Systems Management, 29(4), 258–268. https://doi.org/10.1080/10580530.2012.716740
Kusek, J. Z., & Rist, R. C. (2004). Ten Steps to a Results-Based Monitoring and Evaluation System. The World Bank. https://doi.org/10.1596/0-8213-5823-5
Meijer, A. (2013). Understanding the Complex Dynamics of Transparency. Public Administration Review, 73(3), 429–439.
Meilinda, A. A., & Kardianawati, A. (2016). Analisis Proses Monitoring, Evaluasi dan Penilaian Pengendalian Internal (MEA02) Tata Kelola Teknologi Informasi Berdasarkan Kerangka Kerja COBIT 5 Pada PT. Telkom Johar Semarang. JOINS (Journal of Information System), 1(1). https://doi.org/10.33633/joins.v1i01.1168
Nam, T., & Pardo, T. A. (2011). Conceptualizing Smart City with Dimensions of Technology, People, and Institutions. Proceedings of the 12th Annual International Digital Government Research Conference, 282–291. https://doi.org/10.1145/2037556.2037602
Septanto, H., & Hidayatullah, A. (2022). Perancangan Sistem Informasi Monitoring Proyek Berbasis Web untuk Mendukung Implementasi Paperless Office. Jurnal Tera, 2(2), 34–43. https://doi.org/10.59832/jt.v2i2.130
Setyarto, D. B., Alimuddin, A., & Mulyaningsih, M. (2025). The Role of E-Government in Increasing Transparency and Accountability of Public Administration in the Digital Era. Applied Science Journal. https://www.researchgate.net/publication/389232428
Sharmin, S., & Chowdhury, R. H. (2025). Digital Transformation in Governance. Journal of Computer Science and Technology Studies. https://al-kindipublishers.org
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Angelika Mariana Sihombing, Fhaisa Rayya Zuriani Haryono, Eva Hany Fanida, Revienda Anita Fitrie

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.






