Zahrotul Hayat, and Syamsul Hidayat. “Analisis Kepuasan Pelayanan Penggunaan Mobile Banking BCA”. Jurnal Manajemen Riset Inovasi 2, no. 2 (January 22, 2024): 261–268. Accessed May 21, 2026. https://prin.or.id/index.php/mri/article/view/2541.