ZAHROTUL HAYAT; SYAMSUL HIDAYAT. Analisis Kepuasan Pelayanan Penggunaan Mobile Banking BCA. Jurnal Manajemen Riset Inovasi, [S. l.], v. 2, n. 2, p. 261–268, 2024. DOI: 10.55606/mri.v2i2.2541. Disponível em: https://prin.or.id/index.php/mri/article/view/2541. Acesso em: 21 may. 2026.