Analisis Kualitas Pelayanan Light Rail Transit (Lrt) Di Pegangsaan Dua – Velodrome
DOI:
https://doi.org/10.55606/mri.v1i3.1190Keywords:
Transportation, Light Rail Transit (LRT), Service Qualitiy.Abstract
The quality of Light Rail Transit (LRT) services in Pegangsaan Dua - Velodrome is the result of efforts by the Jakarta Provincial Government and LRT Jakarta to improve public transportation services in Jakarta. The development of LRT Jakarta began with the increasing demand from the community for safe, comfortable, and efficient transportation access. In the process of developing LRT, a service quality analysis is carried out to determine the extent to which LRT can meet the needs of the community and measure user satisfaction levels. This analysis is carried out using various methods such as user satisfaction surveys, direct observation, and analysis of LRT usage data. From the results of this analysis, it is expected that solutions can be found to improve the quality of LRT services so that they can meet the increasing needs and satisfaction of users.
References
Anissa, I. N., Saladin, A., & Rahmah, N. (2020). Konsep Integrasi Stasiun LRT Bekasi Timur Dengan Kawasan Mixed-Use LRT City Bekasi Timur. Jurnal Arsitektur ZONASI, 3(3), 291–298. https://doi.org/10.17509/jaz.v3i3.27050
Azwar, S.A., Sahara, S. and Ginting, M.H. (2022). INTERMODAL CONNECTIVITY AT KAMPUNG RAMBUTAN BUS TERMINAL. International Journal of Research -GRANTHAALAYAH, [online] 10(11). doi: https://doi.org/10.29121/granthaalayah.v10.i11.2022.4839.
BPS, Statistik Indonesia 2022 1 (2022). https://www.bps.go.id/publication/2020/04/29/e9011b3155d45d70823c141f/statistik-indonesia-2020.html
Djie, T. N., & Sumarno, S. (2020). Evaluasi Teknis Rencana Jalur Light Rail Transit (LRT) Di Wilayah Bandung Raya. Reka Geomatika, 2018(1), 11–25. https://doi.org/10.26760/jrg.v2018i2.2262
Dziauddin, M. F., Powe, N., & Alvanides, S. (2015). Estimating the Effects of Light Rail Transit (LRT) System on Residential Property Values Using Geographically Weighted Regression (GWR). Applied Spatial Analysis and Policy, 8(1), 1–25. https://doi.org/10.1007/s12061-014-9117-z
Etikan, I. (2017). Sampling and Sampling Methods. Biometrics & Biostatistics International Journal, 5(6), 5–7. https://doi.org/10.15406/bbij.2017.05.00149
Handoko. (2020). Analisis Manajemen Pelayanan Publik Bagi Pengguna Kereta Api LRT di Kota Palembang. Agregat, 5(1), 416–421. https://doi.org/10.30651/ag.v5i1.4980
Mar‟atul Khumairoh. (2022). Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Jasa Transportasi Light Rail Transit (LRT) Palembang. In Fakultas Ekonomi Dan Bisnis Universitas Muhammadiyah Palembang. http://repository.um-palembang.ac.id/id/eprint
Ramadianti, K., & Widyaningsih, N. (2020). Kajian Preferensi Pengguna Moda Transportasi Kereta Api LRT Jakarta Menuju Stasiun LRT Velodrome. Wahana Teknik Sipil: Jurnal Pengembangan Teknik Sipil, 25(2), 158. https://doi.org/10.32497/wahanats.v25i2.2162
SAHARA, S. and Annas Ruli Pradana (2021). OPTIMALISASI PENGGUNAAN FORKLIFT TERHADAP KELANCARAN PROSES BONGKAR STEEL COIL DI PT. DAISY MUTIARA SAMUDRA. LOGISTIK, [online] 14(1), pp.57–68. doi:https://doi.org/10.21009/logistik.v14i1.20508.
SAHARA, S. and Delvia Yuliana (2021). ANALISIS TINGKAT KEPUASAN PELANGGAN DALAM PENERAPAN SISTEM BOARDING PASS DI GATE KEBERANGKATAN TERMINAL TERPADU PULO GEBAN. LOGISTIK, [online] 14(1), pp.44–56. doi:https://doi.org/10.21009/logistik.v14i1.20507.
Sahara, S., Hadi, W. and Yuli Purnama Putra (2022). Analisis Faktor Penyebab Kesalahan Penetapan HS Code (Studi Kasus : Impor Ball Valve PT. Global Cargo System). LOGISTIK, [online] 15(01), pp.48–63. doi:https://doi.org/10.21009/logistik.v15i01.26608.
Sahara, S., Ladesi, V.K., Hadi, W. and Verawati, K. (2021). Ramp check examination evaluation of public transport business. IOP Conference Series: Materials Science and Engineering, [online] 1098(2), p.022069. doi:https://doi.org/10.1088/1757-899x/1098/2/022069.
Sianipar, A. (2020). Kajian Preferensi Masyarakat Dalam Menggunakan Lrt Jabodebek. Jurnal Penelitian Transportasi Darat, 21(1), 13–20. https://doi.org/10.25104/jptd.v21i1.962
Sidjabat, S., Setyowati, T. M., & Perwitasari, E. P. (2021). Tingkat Efektifitas Dan Efisiensi Terhadap Kebutuhan Pelanggan Pengguna Jasa Light Rail Transit Effective And Efficiency Influence On Customer Needs Of Light Rail Transit Service Users. Jurnal Manajemen Bisnis Transportasi Dan Logistik , 7(3), 269–276. https://journal.itltrisakti.ac.id/index.php/jmbtl
