OKTA VIA HERAWATI SIAHAAN; ABIL MANSYUR. ANALISIS SISTEM ANTRIAN PADA PT. BANK SUSMUT KANTOR PUSAT MEDAN MENGGUNAKAN MODEL ANTRIAN MULTI CHANNEL SINGLE PHASE. JURNAL RISET RUMPUN MATEMATIKA DAN ILMU PENGETAHUAN ALAM, [S. l.], v. 2, n. 2, p. 104–119, 2023. DOI: 10.55606/jurrimipa.v2i2.1495. Disponível em: https://prin.or.id/index.php/JURRIMIPA/article/view/1495. Acesso em: 21 mar. 2026.