Cross-Cultural Communication Barriers in Organizations

Authors

  • Tini Mogea Universitas Negeri Manado

DOI:

https://doi.org/10.55606/cendikia.v3i2.951

Keywords:

Communication, Cross Culture, Organization

Abstract

The ASEAN Economic Community (AEC) was enacted at the end of 2015, this is an opportunity for a country's skilled workforce to become professional workers in ASEAN member countries. Because the inherent nature of the enactment of the AEC is the repeal of regulations that allow the flow of goods, services, people (skilled workers), and money to be unhindered. In this condition, the role of cross-cultural communication in organizations is very strategic in creating reinforcement for the sustainability of skilled workers in pursuing their professional careers. It has become a trend that in the era of the global economy there are company activities that involve individuals/employees/managers from more than one country, both those assigned to other countries and those assigned to their own country. This condition causes cross-cultural communication to become unavoidable. In cross-cultural communication, one of the obstacles is language. Language is an extension of a culture. Differences in understanding or interpreting a word or symbol become a potential barrier to communication and this can hinder the process of business or organizational activities. For individuals who are involved in cross-cultural communication within an organization, it is recommended: 1) Increase knowledge and understanding of the culture of business partners or colleagues, 2) It is better to assume that other people who come from other cultures are different from us so as not to cause misperceptions and miscommunication with that person, 3) Apart from mastering the universal language, it is highly recommended to learn the local/regional language where we are assigned/work.

 

 

References

Gibson, Ivancevich dan Donnely. 1997. Organisasi dan Manajemen: Perilaku – Struktur-Proses. Jakarta: Erlangga.

Kreitner, Robert & Kinicki, Angelo. 2005. Perilaku Organisasi. Jakarta: Salemba Empat.

Muhammad, Arni. 2005. Komunikasi Organisasi. Cetakan ketujuh. Jakarta: PT. Bumi Aksara.

Mulyana, Deddy. 2007. Komunikasi Suatu Pengantar. Cetakan kesepuluh. Bandung: PT. Remaja Rosdakarya.

Mogea, T. and Salaki Reynaldo Joshua. (2022). Figurative Language as Reflected in Worthsworth’ Resolution and Independence. LITERACY:International Journals of Social, Education and Humaniora.

Mogea, T. and Salaki R. J. (2022). Discrimination Against Mulatto as Reflected in Faulkner’s Light in August. 2022. LITERACY:International Journals of Social, Education and Humaniora.

Mogea, T. and Salaki R. J. (2022). Dignity as Seen In Tennessee Williams’ A Streetcar Named Desire. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.2, Issue 3, pp.85-96.

Ni W. D. A, Tini M., Tirza K. (2022). Using Voice Recorder to Improve Students’ Speaking Skill at SMP Negeri 3 Tondano. JoTELL: Journal of Teaching English, Linguistics, and Literature, Vol.1, Isssue 12, pp.1342-1351.

Nuttal, C. 1982. Teaching Reading Skill in a Foreign Language. London, Heinemann Educational Book, Inc.

Nuttaff, Ch. 1982. Teaching Reading in the Middle Grades. USA: Addison Welley.

Pace & Faules. 2005. Komunikasi Organisasi.Bandung: PT. Remaja Rosdakarya.

Reynaldo J. S. (2017). Analysis and Design of Service Oriented Architecture Based in Public Senior High School Academic Information System. 5th International Conference on Electrical, Electronics and Information Engineering (ICEEIE), IEEE. Pp. 180-186.

Reynaldo J. S., Clief R. K. (2015). Design Mobile Learning (M-Learning) Android on The Introduction of Animal and Plant Material for Elementary School. Proceedings The Annual Meeting of Mathematics and Natural Sciences Forum of Indonesian Institutes of Teacher Training and Education Personnel (MatricesFor IITTEP). pp. 638- 643.

Reynaldo J. S., Clief R. K, Risca M. and Feldy T. (2015). Decision Support Systems Major Selection Vocational High School in Using Fuzzy Logic Android- Based. International Conference on Electrical Engineering, Informatics, and Its Education.

Reynaldo J. S. and Kalai A. R. (2018). Agile analytics: Applying in the development of data warehouse for business intelligence system in higher education. World Conference on Information Systems and Technologies, Springer, Cham. Pp.1038- 1048.

Reynaldo J. S., Tini M. and Elisabeth Z.O. (2015). Design Mobile Learning (M- LEARNING) Android English For Young Learners. International Conference on Electrical Engineering, Informatics, and Its Education 2015. pp. C-31-33.

Reynaldo J. S. and Tini M. (2019). Reliability Management: Setting-upCloud Server in Higher Education. International Journal of Innovative Technology and Exploring Engineering (IJITEE).Vol.9, Issue 1. Pp.654-661.

Robbin, Stephen P. 1996. Perilaku Organisasi. Jakarta: Bhuana Ilmu Populer.

Robbin, Stephen P. 2002. Prinsip-prinsip Perilaku Organisasi. Edisi Bahasa Indonesia. Jakarta: Erlangga.

Robbin, Stephen P. 2002. Essential of Organizational Behavior. Seventh Edition, Prentice Hall New Jersey.

Salaki R. J. and Tini M. (2019.) Work System Framework: Analisis Inmagic Presto dan Zendesk. CogITo Smart Journal. Vol.5, Issue 2, pp.266-279.

Salaki Reynaldo Joshua, Seungheon Shin, Je-Hoon Lee, Seong Kun Kim. (2023). Health to Eat: A Smart Plate with Food Recognition, Classification, and Weight Measurement for Type 2 Diabetic Mellitus Patients’ Nutrition Control. Sensors, Multidisciplinary Digital Publishing Institute (MDPI), Vl. 23, Issue 3, pp.1-18.

Salaki Reynaldo Joshua, Wasim Abbas, Je-Hoon Lee. (2022). M-Healthcare Model: An Architecture for a Type 2 Diabetes Mellitus Mobile Application. Applied Sciences, Multidisciplinary Digital Publishing Institute (MDPI), Vl. 13, Issue 1, pp.1-16.

Salaki Reynaldo Joshua, Wasim Abbas, Je-Hoon Lee, Seong Kun Kim. (2023). Trust Components: An Analysis in The Development of Type 2 Diabetic Mellitus Mobile Application. Applied Sciences, Multidisciplinary Digital Publishing Institute (MDPI), Vl. 13, Issue 3, pp.1-20.

Scarlet R., Tini M., Imelda L. (2022). African-American Women’s Power in Margot Lee Shetterly Hidden Figures. JoTELL: Journal of Teaching English, Linguistics, and Literature. Vol.1, Issue 12, pp.1416-1428

Tini M. (2023). Improving Students’ Ability In Reading Narrative Text By Using Reading Aloud And Question And Answer Technique At Smp Negeri 1 Langowan. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.103-117.

Tini M. (2023). Improving Students’s Reading Comprehension Through Group Discussion Technique. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.91-102.

Tini M. (2023). Struggle Of Oliver In Dickens’ Oliver Twist. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.76-90.

Tini M. (2023). External And Internal Conflict As Revealed In Ernest Hemingway’s The Old Man And The Sea. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.63-75.

Tini M. (2023). Students’ Ability in Identifying Referential Relation in Reading Text. Student Research Journal, Vol.1, Issue 2, pp.260-277.

Tini M. (2023). Improving Students' Speaking Ability Through Role Play and Picture and Picture at SMP Negeri 1 Ratahan. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.1-13.

Tini M. (2023). Prosperity as Reflected in Fitzgerald's The Great Gatsby. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.14-31.

Tini M. (2023). Pride and Dignity of Adolphus Simpson as Revealed In Poe’s The Spectacles. Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.32-44.

Tini M. (2023). The Struggle of Afro American Women as Revealed in Walker’s The Color Purple. Student Scientific Creativity Journal, Vol.1, Issue 1, pp.162-186.

Tini M. (2019). Educational Supervision: Theories and Practices. K-Media Publisher.

Tini M. (2019). The Effectiveness of Question and Answer Technique in Teaching Reading Comprehension at SMP Negeri 3 Ratahan. Journal of Educational Method and Technology. pp.9-18. 5.

Tini M. Improving Students' Speaking Ability Through Role Play and Picture and Picture at SMP Negeri 1 Ratahan. (2023). Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.1-13.

Tini M. Prosperity as Reflected in Fitzgerald's The Great Gatsby. (2023). Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.14-31

Tini M. Pride and Dignity of Adolphus Simpson as Revealed In Poe’s The Spectacles. (2023). Jurnal Pendidikan dan Sastra (JUPENSI), Vol.3, Issue 1, pp.32-44.

Tini. M. (2023). Students’ Ability in Identifying Referential Relation in Reading Text. Student Research Journal 1 (2), 260-277

Tini M. (2023). Southern Pride as Reflected in Tennessee Williams’ The Glass Menagerie. Student Scientific Creativity Journal 1 (2), 112-136

Tini M. (2023). Lord of the Flies Love and Hatred as in Shakespeare’s Romeo and Juliet. Student Scientific Creativity Journal 1 (2), 88-111

Tini M. (2023). Developing Students’ Speaking Ability through Snowball Throwing Technique. Journal of Creative Student Research 1 (2), 152-170

Tini M. (2023). Applying Snowball Throwing Technique in Improving Students’ Reading Comprehension at SMP Negeri 2 Tompaso. Student Scientific Creativity Journal 1 (2), 51-65

Tini M. (2023). Character of Ralph as Seen in William Golding's Lord of the Flies. Journal of Creative Student Research 1 (2), 171-188

Tini M. (2019). Enhancing Students’ Speaking Ability Through Small Group Discussion Technique to the Firts Year Students of SMA Negeri 1 Ratahan. Journal of Educational Method and Technology. Vol.2, No.3. pp.41-54.

Tini M. (2018). Friendship as Seen in Wiliiam Shakespeare’s the Two Gentlemen of Verona. Jurnal Bahasa dan Sastra. Vol.1, Issue 1.

Tini Mogea. (2018). Friendship in White’s Charlotte Web. E-Journal UNIMA. Vol. 5, Issue 1.Tini M. 2020. Organizational Behavior: Structure an Culture. K-Media Publisher.

Tini M. Salaki R. J. (2022). Improving Students’ Vocabulary Through Display Table Game. Jurnal Pendidikan dan Sastra Inggris (JUPENSI) 2 (3), 172-184

Tini M. (2022). Students’ Critical Thinking Ability in English Teaching and Learning. Jurnal Pendidikan dan Sastra Inggris (JUPENSI) 2 (3), 157-171

Tini M. (2021). Research on English Language Teaching. Insan Cendekia Mandiri.

Tini M. (2018). The Influence of Calculative Commitment Toward Lecturers Work Productivity at Faculty of Language Arts State University of Manado. The 5th International Conference Proceeding.

Tini M. (1997). Transcendental Influences on Whitman's Perception of Science and Technology as Reflected in His Passage to India. Universitas Gadjah Mada.

Tini M., Ceisy N. W., Jennifer N. F. R., Jane G. C. T. (2019). Curriculum and Lesson Planning: Outpacing Learning Process through Evaluation on English Textbook in Senior High School. English Education Department, Universitas Muhamadiyah Makassar Indonesia.

Tini M. and Elisabeth Z. O. (2022). Applying Small Group Discussion to Enhance Students’speaking Abilityat Sma N 1 Poigar. Jurnal Pendidikan dan Sastra Inggris. Vol.2, Issue 2. pp. 101-107.

Tini M, Elisabeth Z. O. (2022). Pembelajaran Bahasa Inggris Berbasis Mobile Bagi Wanita Kaum Ibu GMIM Bukit Zaitun Sea Mitra. SAFARI: Jurnal Pengabdian Masyarakat Indonesia, Vol.2, Issue 3, pp.114-122.

Tini M. and Salaki R. J. (2020). Agile Analytics: Adoption Framework for Business Intelligence in Higher Education. Journal of Theoretical and Applied Information Technology. Vol.97, Issue 7. PP. 1032-1042.

Tini M. and Salaki R. J. (2022). English Learning Management In High School:(Classroom Action Study). Specialusis Ugdymas. Vol.2, Issues 43. Pp.1896-1906.Tini M. and Salaki R. J. (2019). ICONS: a Mobile Application for Introduction Culture of North Sulawesi. International Journal of Innovative Technology and Exploring Engineering (IJITEE). Vol.9, Issue 1. Pp. 1137-1144.

Tini M. and Salaki R. J. (2022). Improving Students’ Vocabulary through Make a Match Technique and Number Head Together (A Classroom Action Research at SMP Negeri 2 Langowan). LITERACY : International Scientific Journals Of Social, Education and Humaniora, Volume 1, Issue 2, pp.1-20

Tini M. and Reynaldo J. S. (2016). Trend of ICT in Teaching and Learning. Proceeding: International Social Sciences Academic Conference (ISSAC 2016).

Tini M. and Salaki R. J. (2022). The Spirit of Democracy as Seen In Walt Whitman’s I Hear America Singing. Jurnal Pendidikan dan Sastra Inggris (JUPENSI), Vol.2, Issue 3, pp.55-65

Tini M. and Reynaldo J. S. (2016). Online Learning as a Paradigm of Learning in Higher Education. International Conference Proceeding. Issue 1. 9.

Downloads

Published

2023-03-06

How to Cite

Tini Mogea. (2023). Cross-Cultural Communication Barriers in Organizations. CENDEKIA: Jurnal Ilmu Sosial, Bahasa Dan Pendidikan, 3(2), 20–33. https://doi.org/10.55606/cendikia.v3i2.951